{"id":2793,"date":"2026-01-22T10:53:19","date_gmt":"2026-01-22T08:53:19","guid":{"rendered":"https:\/\/thomastatoimeen.fi\/privacy-policy\/"},"modified":"2026-06-01T15:56:14","modified_gmt":"2026-06-01T13:56:14","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/thomastatoimeen.fi\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2793\" class=\"elementor elementor-2793 elementor-2003\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f72c72 e-flex e-con-boxed e-con e-parent\" data-id=\"9f72c72\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf4bac elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"dbf4bac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1668183 elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1668183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 20 16&#039; fill=&#039;none&#039; stroke=&#039;black&#039; stroke-width=&#039;1&#039; stroke-linecap=&#039;square&#039; stroke-miterlimit=&#039;10&#039;%3E%3Cg transform=&#039;translate(-12.000000, 0)&#039;%3E%3Cpath d=&#039;M28,0L10,18&#039;\/%3E%3Cpath d=&#039;M18,0L0,18&#039;\/%3E%3Cpath d=&#039;M48,0L30,18&#039;\/%3E%3Cpath d=&#039;M38,0L20,18&#039;\/%3E%3C\/g%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cef222 elementor-widget elementor-widget-html\" data-id=\"0cef222\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- PRIVACY POLICY \u2013 thomastatoimeen.fi (TWOMUCH) -->\r\n<p><strong>Last updated:<\/strong> 22.01.2026<\/p>\r\n\r\n<br><br><h6>1) Controller<\/h6>\r\n<ul>\r\n  <li><strong>Controller:<\/strong> TWOMUCH<\/li>\r\n  <li><strong>Business ID:<\/strong> 2458561-3<\/li>\r\n  <li><strong>Address:<\/strong> Hankasuontie 10, 00390 Helsinki, Finland<\/li>\r\n  <li><strong>Email:<\/strong> auto@thomastatoimeen.fi<\/li>\r\n<\/ul>\r\n<br>\r\n<p>For questions related to data protection, please contact the email address above.<\/p>\r\n\r\n<br><br><h6>2) What personal data do we collect?<\/h6>\r\n<p>We collect and process only the necessary information depending on how you use the website:<\/p>\r\n\r\n<ul>\r\n  <li>\r\n    <strong>A) Contact form \/ email<\/strong>\r\n    <ul>\r\n      <li>name<\/li>\r\n      <li>email address<\/li>\r\n      <li>phone number (if you provide it)<\/li>\r\n      <li>message content<\/li>\r\n      <li>technical data (e.g. IP address and timestamp) for spam prevention and security<\/li>\r\n    <\/ul>\r\n  <\/li>\r\n<br>\r\n  <li>\r\n    <strong>B) Appointment booking (Bookly)<\/strong>\r\n    <ul>\r\n      <li>name and contact details<\/li>\r\n      <li>booking details (service, time and possible location)<\/li>\r\n      <li>any additional information you provide yourself (e.g. related to the car or your wishes)<\/li>\r\n    <\/ul>\r\n  <\/li>\r\n<br>\r\n  <li>\r\n    <strong>C) Online store (WooCommerce) \u2013 digital and physical products<\/strong>\r\n    <ul>\r\n      <li>name<\/li>\r\n      <li>email and phone number<\/li>\r\n      <li>billing address<\/li>\r\n      <li><strong>shipping address<\/strong> (for physical deliveries)<\/li>\r\n      <li>order details (products\/services, amount, VAT, status changes, refunds)<\/li>\r\n      <li>delivery-related information (e.g. delivery method and tracking information, if used)<\/li>\r\n    <\/ul>\r\n  <\/li>\r\n<br>\r\n  <li>\r\n    <strong>D) Payments (WooPayments \u2013 credit\/debit)<\/strong>\r\n    <ul>\r\n      <li>information required for payment processing (e.g. amount, currency, payment status and transaction identifiers)<\/li>\r\n      <li>billing details and other information related to payment verification<\/li>\r\n      <li><em>Note:<\/em> we do not store full card details in our own system.<\/li>\r\n    <\/ul>\r\n  <\/li>\r\n<br>\r\n  <li>\r\n    <strong>E) Website use (cookies)<\/strong>\r\n    <ul>\r\n      <li>necessary cookies and technical data to ensure website functionality (e.g. cart\/session)<\/li>\r\n      <li><em>Analytics:<\/em> we do not currently use separate visitor analytics. If we enable analytics, we will request the necessary consent in the cookie settings.<\/li>\r\n    <\/ul>\r\n  <\/li>\r\n<\/ul>\r\n\r\n<br><br><h6>3) For what purposes do we use the data?<\/h6>\r\n<ul>\r\n  <li>customer service and responding to contact requests<\/li>\r\n  <li>processing appointments and delivering the service<\/li>\r\n  <li>processing orders, delivery and payment verification<\/li>\r\n  <li>delivering digital products (e.g. download links and order confirmations)<\/li>\r\n  <li>legal obligations (e.g. accounting)<\/li>\r\n  <li>security and prevention of misuse (e.g. logs and spam protection)<\/li>\r\n  <li>developing the website\u2019s functionality at a general level<\/li>\r\n<\/ul>\r\n\r\n<br><br><h6>4) Legal basis for processing<\/h6>\r\n<p>We process personal data on the following GDPR-compliant bases:<\/p>\r\n<ul>\r\n  <li><strong>Contract:<\/strong> when we deliver a service, process a booking\/order or handle customer service.<\/li>\r\n  <li><strong>Legal obligation:<\/strong> for example obligations related to accounting.<\/li>\r\n  <li><strong>Legitimate interest:<\/strong> security, prevention of misuse and basic website functionality.<\/li>\r\n  <li><strong>Consent:<\/strong> if we introduce non-essential cookies (e.g. analytics), they are used only with your consent and consent can be withdrawn in the cookie settings.<\/li>\r\n<\/ul>\r\n\r\n<br><br><h6>5) How long do we retain data?<\/h6>\r\n<ul>\r\n  <li><strong>Contact requests:<\/strong> usually <strong>12\u201324 months<\/strong>, unless handling the matter requires longer retention.<\/li>\r\n  <li><strong>Appointment bookings (Bookly):<\/strong> usually <strong>24 months<\/strong> or as needed (e.g. in complaint situations).<\/li>\r\n  <li><strong>Orders and accounting material:<\/strong> retained in accordance with the Accounting Act and other applicable rules (often receipts for at least 6 years and some material for 10 years depending on the type of material).<\/li>\r\n  <li><strong>Technical logs\/security:<\/strong> for a reasonable time to ensure security.<\/li>\r\n<\/ul>\r\n\r\n<br><br><h6>6) To whom is data disclosed?<\/h6>\r\n<p>We do not sell personal data. We disclose data only when it is necessary to provide the service:<\/p>\r\n<ul>\r\n  <li><strong>Web hosting \/ technical maintenance \/ backups<\/strong><\/li>\r\n  <li><strong>Appointment booking system:<\/strong> Bookly<\/li>\r\n  <li><strong>Online store platform:<\/strong> WooCommerce<\/li>\r\n  <li>\r\n    <strong>Payment service:<\/strong> WooPayments (WooCommerce Payments \/ Automattic)\r\n    <ul>\r\n      <li>Payment processing in WooPayments is based on Stripe infrastructure (the Stripe Express model as part of the WooPayments service).<\/li>\r\n      <li>Information necessary for the payment may be transferred for payment processing (e.g. amount, currency, billing details and payment status).<\/li>\r\n    <\/ul>\r\n  <\/li>\r\n<\/ul>\r\n\r\n<br><br><h6>7) Transfer of data outside the EU\/EEA<\/h6>\r\n<p>Some service providers may process data outside the EU\/EEA. In such cases, we use safeguards required by the GDPR (e.g. EU Standard Contractual Clauses and other appropriate arrangements).<\/p>\r\n\r\n<br><br><h6>8) Cookies<\/h6>\r\n<ul>\r\n  <li><strong>Necessary cookies:<\/strong> website functionality (e.g. cart, session, security).<\/li>\r\n  <li><strong>Optional cookies:<\/strong> if we introduce analytics or other non-essential functions in the future, they will be used only with your consent through the cookie settings.<\/li>\r\n<\/ul><br>\r\n<p>You can manage cookies through your browser settings and\/or the website\u2019s cookie settings (cookie banner).<\/p>\r\n\r\n<br><br><h6>9) Data subject rights<\/h6>\r\n<p>You have the right to:<\/p>\r\n<ul>\r\n  <li>access your data and receive a copy of it<\/li>\r\n  <li>request correction of data<\/li>\r\n  <li>request deletion of data in certain situations<\/li>\r\n  <li>request restriction of processing in certain situations<\/li>\r\n  <li>object to processing when the basis is legitimate interest<\/li>\r\n  <li>transfer data from one system to another when the basis is contract or consent (under certain conditions)<\/li>\r\n  <li>withdraw consent at any time (if processing is based on consent)<\/li>\r\n<\/ul><br>\r\n<p>Requests: <strong>auto@thomastatoimeen.fi<\/strong><\/p>\r\n\r\n<br><br><h6>10) Right to lodge a complaint<\/h6>\r\n<p>If you believe that your personal data is being processed unlawfully, you can lodge a complaint with the Office of the Data Protection Ombudsman.<\/p>\r\n\r\n<br><br><h6>11) Security<\/h6>\r\n<p>We protect data using technical and organisational measures (access rights, updates, backups, logs and spam protection). Nevertheless, no system is completely risk-free.<\/p>\r\n\r\n<br><br><h6>12) Embedded content and third-party links<\/h6>\r\n<p>The website may contain embedded content (e.g. YouTube) and links to external services. The privacy policies of those services apply to them.<\/p>\r\n<!-- \/PRIVACY POLICY -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 22.01.2026 1) Controller Controller: TWOMUCH Business ID: 2458561-3 Address: Hankasuontie 10, 00390 Helsinki, Finland Email: auto@thomastatoimeen.fi For questions related to data protection, please contact the email address above. 2) What personal data do we collect? We collect and process only the necessary information depending on how you use the website: A) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2793","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thomastatoimeen.fi\/en\/wp-json\/wp\/v2\/pages\/2793","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thomastatoimeen.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thomastatoimeen.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thomastatoimeen.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thomastatoimeen.fi\/en\/wp-json\/wp\/v2\/comments?post=2793"}],"version-history":[{"count":1,"href":"https:\/\/thomastatoimeen.fi\/en\/wp-json\/wp\/v2\/pages\/2793\/revisions"}],"predecessor-version":[{"id":2795,"href":"https:\/\/thomastatoimeen.fi\/en\/wp-json\/wp\/v2\/pages\/2793\/revisions\/2795"}],"wp:attachment":[{"href":"https:\/\/thomastatoimeen.fi\/en\/wp-json\/wp\/v2\/media?parent=2793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}